Intercom and this assistant

The same first reply, on your own site and your own inbox

This page shows the assistant carrying the first reply of a support conversation properly: answering from the real documentation, starting a conversation as a structured record instead of a wall of text, and reading a signed-in customer's own threads back. On a real product that conversation lands in your support inbox.

1. Point the assistant at your documentation so your own words become the first reply, as published content rather than a re-written summary. 2. Expose your conversation book as a small MCP server: a lookup by id and email, and a read that only ever answers for the signed-in person. 3. Give the message tool an action card so a new thread is captured as a structured record rather than reconstructed from prose. 4. Wire the identity hand-off so a signed-in customer is recognised and their own threads answer without them typing an address. 5. Register the page's actions over WebMCP so the assistant can act on the documentation the visitor is looking at.

What runs on this page

The assistant on this page is a live Busymate AI assistant, grounded in this site's own published pages.
The capability list, the plans and the conversations come from this demo's own MCP server — real tool calls, not pasted text.
The page registers its own actions over WebMCP, so an agent can highlight a capability or open the message form.
Signing in as the demo customer is a real identity hand-off: the assistant receives a name and an email address it never asked for.

What is seeded rather than connected

There is no Intercom workspace behind this page. Nothing started here becomes an Intercom conversation, or a conversation in any other inbox.
Quillon Metrics is an invented product. The capabilities, prices, limits, people and threads are fixtures written for this demo.
Conversations started here live in memory until this demo restarts. Nobody is notified and nothing is assigned.

The full guide: https://busymate.ai/docs/guides/connect-mcp-server.